Customer care at DCH New Homes
We will continue to support you as you settle into your new home. We know you’ll be busy, especially in those first few months, so for two years after you complete our Customer care and service team will be on hand. They will help if you encounter any problems with your new home, relieving some of the pressure you may experience during this hectic time.
We’ll be in touch regularly throughout the first month to check that everything is going well.
If you need to contact our Customer care team in the first two years, please use the details below:
DCH Defects Department
8 St Peters Quay
Telephone: 0300 123 8080
Email (defects): firstname.lastname@example.org
Email (enquiries): email@example.com
We pride ourselves on providing excellent customer care at every stage, so please feel free to let us know how we’re doing. If there’s something you feel we could improve, contact us using the details above (giving as much detail as possible) and we’ll do our best to resolve any issues.